Term & Conditions
Welcome to eaziworld.com provides website (the “Site”) features and other products and services to you when you visit or shoping at eaziworld.com. We are an online marketplace and these are the terms and conditions governing your access and use of eaziworld.com services and tools (the “Site”). These terms and conditions (“Terms and Conditions”) apply to the Site, and all of its divisions, subsidiaries, and affiliate operated Internet sites which reference these Terms and Conditions.
By using the site eaziworld.com all Services, you agree to these terms & conditions. Please read them carefully. you hereby accept these terms and conditions (including the linked information herein) and represent that you agree to comply with these terms and conditions (the “User Agreement”). This User Agreement is deemed effective upon your use of the Site which signifies your acceptance of these terms. If you do not agree to be bound by this User Agreement please do not access, register with or use this Site. This Site is owned and operated by eaziworld.com
By subscribing to site or using any of our services you agree that you have read, understood and are bound by the Terms&Conditions, regardless of how you subscribe to site or uses our services.
By accessing the Site, you confirm your understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.
User Account, Password, and Security
You are responsible for maintaining the confidentiality of your user identification, password, account details and related private information. You agree to accept this responsibility and ensure your account. You will receive a password and account designation upon completing the website’s registration process. You shall be responsible for maintaining the confidentiality of your account & its password as well as all the transactions/requests done/received under your password or account. You agree to immediately notify eaziworld.com of any unauthorized use of your password or account or any other breach of security, and ensure that you exit from your account at the end of each session. eaziworld.com shall not be liable for any loss or damage arising from your failure to comply with the T&C.
Please ensure that the details you provide us with are correct and complete at all times. You are obligated to update details about your account in real time by accessing your account online. For pieces of information, you are not able to update by accessing Your Account on the Site, you must inform us via our customer service communication channels to assist you with these changes. We reserve the right to refuse access to the Site, terminate accounts, remove or edit content at any time without prior notice to you. We may at any time in our sole and absolute discretion, request that you update your Personal Data or forthwith invalidate the account or related details without giving any reason or prior notice and shall not be liable or responsible for any losses suffered by or caused by you or arising out of or in connection with or by reason of such request or invalidation. You hereby agree to change your password from time to time and to keep your account secure and also shall be responsible for the confidentiality of your account and liable for any disclosure or use (whether such use is authorized or not) of the username and/or password.
eaziworld.com provides as internet-based services through the website (all such services, collectively, the “Service”). One such service enables users to purchase custom merchandise from eaziworld.com and various vendors. (Collectively, “Products & Services”). The Products can be purchased through the website through various methods of payments offered. Upon placing an order, eaziworld.com shall ship the product to you and you shall be responsible for its payment. eaziworld.com provides various services such as online Rental, Ticketing, Hotel Booking, Marriages and career news service.
The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the website. Limited reproduction and copying of the content of the website is permitted provided that eaziworld.com name is stated as the source and prior written permission of eaziworl.com is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction online services, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the website is not permitted.
Use Of The Site
You are either at least 15 years of age or are accessing the Site under the supervision of a parent or legal guardian. We grant you a non-transferable and revocable license to use the Site, under the Terms and Conditions described, for the purpose of shopping for personal items sold on the Site. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you.
Content provided on this site is solely for informational purposes. Product representations expressed on this Site are those of the vendor and are not made by us. Submissions or opinions expressed on this Site are those of the individual posting such content and may not reflect our opinions.
Certain services and related features that may be made available on the Site may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.
During the registration process you agree to receive promotional emails from the Site. You can subsequently option out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.
Conduct & Rules of the User
You agree and undertake to use the website and the Services only to post and upload all information that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:
- Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others
- Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
- Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights there to or have received all necessary consents.
- Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the website or another’s computer
- Conduct or forward surveys, contests, pyramid schemes or chain letters
- Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner
- Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded
- Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service
- Violate any applicable laws or regulations for the time being in force in or outside Bangladesh
- Violate abuse, unethically manipulate or exploit any of the terms and conditions of this Agreement or any other terms and conditions for the use of the website contained elsewhere.
Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, “Submissions”) will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.
Eaziworld.com attempts to be as accurate as possible. However, Eaziworld.com does not warrant that product descriptions or other content of the site is accurate, complete, reliable, current, or error-free. If a product offered by Eaziworld.com itself is not as described, your sole remedy is to return it in unused condition.
Links to Third Party Site
The website may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of eaziworld.com or the website and eaziworld.com is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. eaziworld.com is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. eaziworld.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by eaziworld.com or the website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.
As per these Terms, users are solely responsible for every material or content uploaded on to the website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. Please report problems, offensive content and policy breaches to us. We work to ensure that listed items do not infringe upon the copyright, trademark or other intellectual property rights of third parties. If you believe that your intellectual property rights have been infringed, please notify our team and we will investigate.
Order Acceptance and Pricing
Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.
We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your debit/credit card charged.
If such a cancellation occurs on your prepaid order, our policies for refund will apply. Please note that eaziworld.com processes right on the refund amount. Usually refund amount is calculated based on the customer paid price after deducting any sort of discount and shipping fee
All prices are listed in Bangladeshi Taka (BDT) and are inclusive of VAT and are listed on the Site by the seller that is selling the product or service. Items in your Shopping Cart will always reflect the most recent price displayed on the item’s product detail page. Please note that this price may differ from the price shown for the item when you first placed it in your cart. Placing an item in your cart does not reserve the price shown at that time. It is also possible that an item’s price may decrease between the time you place it in your basket and the time you purchase it.
All prices posted on this website are subject to change without notice. Prices prevailing at commencement of placing the order will apply. Posted prices do include all taxes and charges. In case there are any additional charges or taxes the same will be mentioned on the site. We do not offer price matching for any items sold by any seller on our Site or other websites.
In order to avoid any fraud with credit or debit cards, we reserve the right to obtain validation of your payment details before providing you with the product and to verify the personal information you shared with us. This verification can take the shape of an identity, place of residence, or banking information check. The absence of an answer following such an inquiry will automatically cause the cancellation of the order within a reasonable timeline. We reserve the right to proceed to direct cancellation of an order for which we suspect a risk of fraudulent use of banking instruments or other reasons without prior notice or any subsequent legal liability.
Trademarks and Copyrights
Eaziworld.com, logo, Basics and other marks indicated on our Site are trademarks or registered trademarks in the relevant jurisdiction(s). Our graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress. All other trademarks that appear on this Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.
All intellectual property rights, whether registered or unregistered, in the Site, it is expressly clarified that you will retain ownership and shall solely be responsible for any information content on the Site and all the website design, including, but not limited to text, data, information, images, photographs, music, sound, video or any other material are their selection and arrangement, and all software compilations, underlying source code and software shall remain our property.
which you may upload, transmit or store when making use of our various Services. However, with regard to the product customization Services (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same. The entire contents of the Site also are protected by copyright as a collective work under Bangladeshi copyright laws and international conventions. All rights are reserved
Return & Replacement Policy
It’s a rare case for eaziworld.com where customers didn’t get their products unharmed. But sometimes we may fail to fulfill your expectations, sometimes situations aren’t by our side. But there is now a bond of trust between customers and eaziworld.com, So, for further ensuring and encouraging this bond of trust eaziworld.com brings you the option to return the products you got (If the product is damaged or designed mistakenly.). In that case eaziworld.com will give you fresh products in return.
If for any reason you are unsatisfied with your order, you may return it as long as your item meets the following criteria:
It is within 03 Days from the delivery date.
All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact and should not be broken or tampered with.
If the item came with a free promotional item, the free item must also be returned.
Refund/ replacement for products is subject to inspection and checking by eaziworld.com team.
Replacement is subject to availability of stock with the Supplier. If the product is out of stock, you will receive a full refund, no questions asked.
Please note that the Cash on Delivery (COD) convenience charge and the shipping charge would not be included in the refund value of your order as these are non-refundable charges.
- Refund voucher can be redeemed on our website, as full or part payment of products from our website within the given timeline.
- Refund voucher cannot be used from different account.
- Vouchers are not replaceable if expired.
- Refund Voucher code can be applied only once. The residual amount of the Refund Voucher after applying it once, if any, will not be refunded and cannot be used for next purchases even if the value of order is smaller than remaining voucher value.
- Each issued promotional voucher will be valid for use by a customer only once.
- Multiple usages changing the identity is illegal.
- Both promotional voucher and cart rule discount may not be added at the same time.
- Promotional voucher is non-refundable and cannot be exchanged for cash in part or full and is valid for a single transaction only.
- Promotional voucher may not be valid during sale or in conjunction with any special promotion.
- Voucher will work only if minimum purchase amount and other conditions are met.
- com reserves the right to vary or terminate the operation of any voucher at any time without notice.
- com shall not be liable to any customer or household for any financial loss arising out of the refusal, cancellation or withdrawal of any voucher or any failure or inability of a customer to use a voucher for any reason.
- Vouchers are not replaceable if expired.
- No promotional offer can be made for baby nutrition products.
- A customer shall not operate more than one account in a single device
- One customer will be able to purchase one 11tk deal and mystery box during the promotional period
Reasons for returns & replacement
- Product is damaged, defective or not as described.
- Size/Color/Quantity/Volume mismatch for ordered product(s) variant.
- Wrong product sent.
How to return:
Contact the eaziworld.com Customer Care team by emailing email@example.com within 03 days after receiving your order.
Once we pick up or receive your return, we will do a quality check of the product at our end and if the reason for return is valid, we will replace the product with a new one or we will proceed with the refund.
The refund will be processed after we have completed evaluating your return.
Replacement is subject to availability of stock with the Supplier. If the product is out of stock, you will receive a full refund, no questions asked.
Please note that the Cash on Delivery convenience charge and the shipping charge would not be included in the refund value of your order as these are non-refundable charges.
If you have selected Cash on Delivery (COD), there is no amount to refund because you haven’t paid for your order.
For payments made using a Credit Card, Debit Card, Mobile Banking or Bank Transfer, you will receive a refund in your respective.
If online payment is made once more due to technical error, payment refund will be made.
You will receive a refund anytime between 7-10 working days. If you don’t receive a refund within this time, please write to us at firstname.lastname@example.org and we shall investigate.
You will get a phone confirmation after you place an order. If you wish, you can cancel that order when you receive our confirmation call. You may not be able to cancel your order after you agree to receive the product on our confirmation call.
If you have selected Cash on Delivery (COD), there is no amount to refund because you haven’t paid for your order.
For payments made using a Credit Card, Debit Card, Mobile Banking or Bank Transfer, you will receive a refund in your respective account after your order has been cancelled. Your entire order amount will be refunded.
Security and Fraud
When you use a voucher, you warrant to eaziworld.com that you are the duly authorized recipient of the voucher and that you are using it in good faith.
If you redeem, attempt to redeem or encourage the redemption of voucher to obtain discounts to which you are not entitled you may be committing a civil or criminal offence
If we reasonably believe that any voucher is being used unlawfully or illegally, we may reject or cancel any voucher/order and you agree that you will have no claim against us in respect of any rejection or cancellation. eaziworld.com reserves the right to take any further action it deems appropriate in such instances
These terms shall be governed by and constructed in accordance with the laws of Bangladesh without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Dhaka.
If a dispute arises between you and smartmom.com.bd, our goal is to provide you with a neutral and cost-effective means of resolving the dispute quickly. Accordingly, you and ‘smartmom.com.bd’ agree that we will resolve any claim or controversy at law or equity that arises out of this Agreement or our services in accordance with one of the subsections below or as we and you otherwise agree in writing. Before resorting to these alternatives, we strongly encourage you to first contact us directly to seek a resolution. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as arbitration, as alternatives to litigation.
APPLICABLE LAW AND JURISDICTION: These Terms and Conditions shall be interpreted and governed by the laws in force in Bangladesh. Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts of Dhaka.
ARBITRATION: Any controversy, claim or dispute arising out of or relating to these Terms and Conditions will be referred to and finally settled by private and confidential binding arbitration before a single arbitrator held in Dhaka, Bangladesh. The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Dhaka and is independent of either party. Notwithstanding the foregoing, the Site reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.
Unauthorized Charges on your card
If you see charges on your credit/debit card for purchases made on smartmom.com.bd, but you never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf, to confirm that they haven’t placed the order. If you’re still unable to recognize the charge, please report the unauthorized purchase within 60 days of the transaction to enable smartmom.com.bd to begin an investigation.
Cancellation of Fraudulent/Loss to business Orders
To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, smartmom.com.bd reserves the right to cancel all past, pending and future orders without any liability. smartmom.com.bd also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of products on websites and stock unavailability. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the cancelled orders may not be refunded.
- The customer may be considered fraudulent if any of the following scenarios are met:
- Customer doesn’t reply to the payment verification mail sent by smartmom.com.bd
- Customer fails to produce adequate documents during the payment details verification
- Misuse of another customer’s phone/email
- Customer uses invalid email and phone no.
- Customer returns the wrong product
- Customer refuses to pay for an order
- Customer is involved in the snatch and run for any order
You agree to indemnify, defend and hold harmless smartmom.com.bd from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by smartmom.com.bd that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.
Disclaimer of Warranties/Limitation of Liability
smartmom.com.bd has endeavored to ensure that all the information on the website is correct, but smartmom.com.bd neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall smartmom.com.bd be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services or Products; (b) unauthorized access to or alteration of the user’s transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the website or Service. Neither shall smartmom.com.bd be responsible for the delay or inability to use the website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, smartmom.com.bd shall not be held responsible for non-availability of the website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond Smartmom’s control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.
Payment & Shipping
smartmom.com.bd offers Cash on Delivery (COD), Debit/Credit Card (VISA, Master Card, DBBL Nexus etc.), Mobile Banking (bKash, Rocket) as payment method.
We will arrange for shipment of the products to you. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Sometimes, delivery may take longer due to bad weather, political disruptions and other unforeseen circumstances. Title and risk of loss and damages pass on to you upon the product’s delivery to you.
Risk of Loss
All items purchased from smartmom.com.bd are made pursuant to a shipment contract. This means that the Risk of Loss shall remain with smartmom.com.bd until the item is transferred to you. In the event that the items are damaged after receipt, the risk falls on the customer.
Fraud Protection Policy
Eaziworld.com realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologize for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.
Stock availability: The orders are subject to availability of stock.
Delivery Timeline: The delivery might take longer than usual timeframe/line to be followed by eaziworld.com. Delivery might be delayed due to force majeure event which includes, but not limited to, political unrest, political event, national/public holidays etc.
Cancellation: eaziworld.com retains unqualified right to cancel any order at its sole discretion prior to dispatch and for any reason which may include, but not limited to, the product being mispriced, out of stock, expired, defective, malfunctioned, and containing incorrect information or description arising out of technical or typographical error or for any other reason.
Refund Timeline: If any order is canceled, the payment against such order shall be refunded within 15 to 20 working days, but it may take longer time in exceptional cases. Provided that received cash back amount, if any, will be adjusted with the refund amount.
eaziworld.com may suspend or terminate your use of the website or any Service if it believes, in its sole and absolute discretion that you have breached, violated, abused, or unethically manipulated or exploited any term of these Terms or anyway otherwise acted unethically.
These Terms will survive indefinitely unless and until eaziworld.com chooses to terminate them.
If you or Eaziworld.com terminates your use of the website or any Service, eaziworld.com may delete any content or other materials relating to your use of the Service and eaziworld.com will have no liability to you or any third party for doing so.
You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever. Further, you shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to you.
In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices of eaziworld.com. in operating the Site, your sole and exclusive remedy is to discontinue using the Site.
Term and Policy updates
We reserve the right to change or update these terms and policies at any time by placing a prominent notice on our site. Such changes shall be effective immediately upon posting to this site.